2020 FAM-TAS PRELIMINARY AGENDA

8:00 am

Registration Opens

8:30 am – 9:30 am

Welcome Breakfast & Presentation with Holland America Line

The Best of Alaska & The Yukon with Holland America Line
Join Anthony Cooper for an engaging presentation to learn why Holland America Line was named Best in Alaska by Cruise Critic and AFAR Magazine in 2019. Our deep history and roots in the Great Land mean your clients will discover the iconic and authentic Alaska of their dreams. Gain insider tips from the experts about why We are Alaska. PLUS, attendees will have a chance to win prizes. You won’t want to miss this! 

Speaker: Anthony Cooper, Director of Field Sales, Western Division, Holland America Line 

Holland America Line, Booth #530

9:30 am – 10:30 am

Visit Show Floor

10:30 am – 11:15 am

Travel Industry Trends & Insights: Travel Advisor 2020

The Evolution of Travel Planning in The Digital Age
What does it mean to be a successful travel advisor in the digital age of on-demand travel? The American Society of Travel Advisors (ASTA), formerly the American Society of Travel Agents, will share key findings from their annual study, “How America Travels,” to reflect the way consumers today use travel advisors. This session will also discuss the shift from being a “travel agent” to becoming a “travel advisor,” and is for both experienced advisors and those new to the profession. 

Moderator:
Erika Richter, Director of Communications, American Society of Travel Advisors (ASTA)

Panelists:
Perry Lungmus, Vice President, Travel Leaders Network, and advisory board of the Adventure Travel Trade
Leah M. Smith, President, Tafari Travel | Coastline Travel
Rob Hale, President, Travel N Relax, Chief Operating Officer, President Rocky Mountain Chapter of American Society of Travel Advisors

11:15 am – 2:00 pm

Visit Show Floor

2:00 pm – 2:45 pm

Travel Industry Trends & Insights: Millennials

Key Trends, Habits and Preferences of Millennial Travelers
Hear the latest millennial trends and data that reveal valuable insights into this generation of travelers. This is an opportunity for travel professionals to understand this segment of travelers; providing authentic, meaningful travel experiences that cater to their interest.

Panelists:
Jeff Romeo, Founder, Live for Incredible
Kevin Rieck, Co-Founder, Ravle
James Doolitte, Travel Coordinator, ATJ (Asia Transpacific Journeys)
Tara Buffington, Travel Consultant, Wild Frontiers Adventure Travel
Amber Steffens, Associate Vice President, TURNER

Moderator:
Kay Allen, Deputy Manager, Japan National Tourism Organization

3:15 pm – 4:15 pm

Afternoon Refreshments & Presentation with Alaska Land & sea Adventures: Visit Anchorage

Insider Tips to the Best of Alaska
Local experts from Anchorage, Alaska share their favorite places, hidden gems and insider tips on Anchorage and Alaska that will inspire an unforgettable Alaska vacation. Make this year… ALASKA!

Presenter: David Kasser, Vice President, Alaska Land & Sea Adventures: Visit Anchorage 

David Kasser – David is a lifelong Alaskan, having spent his youth fishing in the coastal town of Seward and hiking on the hillside of Anchorage.  There is no one who knows more about Anchorage and Alaska than David. He loves to give travelers the inside track on what to see and do according to their specific interests. After 30 years in Alaska tourism, David has a wealth of product knowledge you are sure to find valuable, delivered in a fun fast paced format.
 

Booth #912 

4:15 pm

Meet & Greet with Travel Personality & Passport Program Winners Announced